Community Impact

Unwavering commitment to the community
Fidelity Hotel is devoted to enhancing Cleveland, believing that a hotel serves as more than just accommodation—it’s a focal point for connection, collaboration, and community advancement.
- Fidelity's partnerships forged with local creators, suppliers, and charitable organizations immerse guests in the distinctive essence of Cleveland while playing a role in its prosperity.
- Fidelity is committed to uplifting staff and engaging with the local community, nurturing a welcoming atmosphere for everyone, and transforming each stay into a chance to honor and support the city’s vibrant culture and drive meaningful impact within the community.
Impact Rooms Offer Community Love at Club Room
Partnerships
Cleveland Water Alliance
- As we enter our 2nd year we are thrilled to support the elaborate efforts being placed into the physical well-being of our community. We continue to educate ourselves on the various was to be a part of making Cleveland a safe, clean and sustainable place to live for many years and generations to come! From January - March 2026, $10 of every night booked at the impact room rate was donated to help the families in crisis stay together.
Providence House
This Cleveland based non-profit offers free, voluntary, non-custodial emergency shelter to children who are actively living in crisis situations. With your support, from October 2025 - January 2026, $10 of every night booked at the impact room rate was donated to help the families in crisis stay together.
Greater Cleveland Food Bank
- With 1 in 6 people in Northeast Ohio facing food insecurity, The Greater Cleveland Food Bank seeks to bridge the meal gap, connecting individuals with the nutritious meals they need to succeed and thrive. As the largest hunger relief organization in Northeast Ohio, their work is crucial in supporting over 404,000 people in Cuyahoga, Ashtabula, Geauga, Lake, Ashland and Richland counties.
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Boys Hope Girls Hope
- Boys Hope Girls Hope, our inaugural community partner, is an organization committed to nurturing and guiding motivated young people in need of resources to become well-educated, career-ready men and women. At Fidelity, we are dedicated to providing their scholars with opportunities to discover paths to education and careers, especially in the hospitality industry.
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Edwin’s Leadership Academy
Dedicated to providing education, training and employment opportunities in the hospitality sector for formerly incarcerated individuals, Fidelity works with Edwin’s to create a workforce pipeline for their graduating students.
Global Cleveland
- With a mission of growing Northeast Ohio’s economy through welcoming and supporting international people, we've committed to supporting their workforce development efforts by providing accessible employment opportunities.
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Luca's Barkery
- This thoughtfully curated boutique combines a modern, welcoming atmosphere with an exceptional selection of premium nutrition, wellness products, stylish accessories, and freshly baked treats.
- Every item is hand-selected to ensure the highest quality for your four-legged companion.
As a valued amenity, Fidelity Hotel guests enjoy an exclusive 10% savings at Luca’s Pet Nutrition Center.
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Ilthy
- Championing the belief that art is transformative and maintains their mission to change the world through art and cultivate a better way of life through individual expression.
- 15 years of Cleveland-based, locally-owned streetwear.
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Purveyors
Allegrini Cosmetics
- Responsible sourcing and a commitment to improving the life cycle of products, using packaging made from recycled and/or fully recyclable materials. Their products are made with natural and organic ingredients without preservatives for a lower environmental impact.
Argent
- Clothing created to remove barriers to women’s success.
- Designed to embolden modern, multi-dimensional women to be their best, most confident selves.
Malley’s Chocolates
- A progressive and family-owned company, Malley's is proud of its place in the Cleveland community, having been a part of the growth of the city for more than eight decades.
Kernels by Chrissie
A female-owned local business since 2012, located in the heart of downtown Cleveland right around the corner from the hotel.
Our Pledge

- Thoughtful sourcing. We’re committed to sourcing 50% of our in-room products from local companies or companies making a positive global impact. Supporting these businesses and vendors allows us to have a greater impact on everything we do.
- No plastic water bottles on property. Simple as that. It’s a small sustainability effort that makes a big difference in the hospitality industry.
- Food + beverage sustainability efforts. Our kitchen is equipped with an Orca composting system that allows us to dramatically decrease our food waste and greenhouse emissions across all of our food and beverage operations.
- Impact Menu Item. Our team chooses one cause-related partner to receive a monetary donation from a select menu item ordered at any of our food and beverage outlets.
- Community Impact Partners. Every quarter we will select an organization making an impact in our community to receive a $10/night donation when guests book through our Community Impact offer.
